Frequently Asked Questions

How does LyF App work?

Ang LYF App ay isang online Lying-In Clinic finder that suggests clinics na malapit sa iyong area. You can view a list of clinics, including their addresses, and directions on how to get to these clinics. Nagbibigay din ito ng contact details at schedule ng mga clinics.

How to use LyF App?

Access the LyF App at https://www.starthealthy.nestle.com.ph/ using your computer, phone or tablet. Pumunta sa Home Page at i-click ang “Search Lying-In” tab. I-type ang pangalan ng clinic na hinahanap mo or simply enter your location, then click enter. The information about the clinic you are looking for will be displayed including other nearby lying-in clinics.

Do I need to install LyF App on my device?

No need to install the app. Magagamit lamang ang Lyf App sa pamamagitan ng web browser. You can access the app through this link https://www.starhealthy.nestle.com.ph/.

Can I use LyF App offline?

No. Kailangan ng internet connection para ma-track ang iyong location at mabigay ang services at features ng app.

Is LyF App available 24/7?

Yes. You can access LyF App and avail of the services 24/7 provided you are connected to the internet.

Why should I choose Lyf App over other lying-in locators?

Ang LyF App ay nagbibigay ng komprehensibong mungkahi o listahan ng mga Lying-In clinics na base sa location mo. Nagbibigay ito ng tama at eksatong contact details pati na rin updated schedules ng mga clinics. Makakasiguro na ang LyF App ay maaasahan at madaling gamitin.

Is LyF App for free?

Kailangang magbayad ng subscription fee para magamit ang app na ito.

Are the fees charged by the lying-in clinics covered by my subscription with LyF App?

No. Ano mang fees ang i-charge ng clinic ay labas sa subscription fee na para sa LyF App. Any fee charged for the services of the lying-in clinics are separately determined by them without the intervention of or discretion from LyF App.

Are the lying-in clinics provided by LyF App affiliated with or endorsed by the latter?

No. The lying-in clinics shown to you are not endorsed or represented by, nor do they represent, LyF App. Ang mga clinics na i-su-suggest ng Lying In Finder ay base lamang sa location at impormasyon na ibibigay ng user, at sa lista ng mga registered lying-in clinics within an area.

How does LyF App protect my privacy?

We adhere to the Data Privacy Law. We do not collect data from you without your consent and all collected data are protected. Visit our Privacy Policy to know more.

Can I change my mode of payment for my subscription?

Yes. Kindly contact our customer support for payment related concerns.

How can I cancel my subscription?

You can delete your account or contact our customer support and request for the cancellation of your subscription.

If I have more questions, where can I direct them to?

You may send us an inquiry through email at nestle.com.ph/info/contact or contact our customer support.